If you are using Google Chrome as your browser, they recently made a change as to how Flash is handled.
If Adobe Flash Player is installed on your computer, follow these steps:
- Type "chrome:plugins" into the address bar in Chrome and press Enter.
- Find Adobe Flash Player in the list of plugins.
- If it's not enabled, click "Enable". Then check the box marked "Always allowed to run".
This should resolve the issue you are experiencing, and videos that require Flash to play should function again. If you still need help, submit a ticket to us.